Terms of Service

Last updated: 13 October 2026

These Terms govern your use of the TiwariChat and TiwariChat Business apps and website (together, “TiwariChat”), operated by Prakhush Technologies LLP. By using TiwariChat you agree to them.

1. Eligibility and accounts

You must be 18 or older, or have parental consent where the law requires it. Keep your account secure and provide accurate information.

2. Acceptable use

Do not use TiwariChat to send spam, harass people, share unlawful, obscene or child sexual abuse material, infringe copyright, spread malware, impersonate others or break any law. We may remove content and suspend accounts that break these rules, and we cooperate with lawful requests as required under the IT Rules, 2021.

3. Recording meetings

You are responsible for informing participants and obtaining any consent required by law before recording. TiwariChat shows a recording indicator to everyone in the meeting.

4. Your content

You own your content. You give us a limited licence to store, transmit and process it only to provide the service.

5. TiwariChat Business plans

Paid plans are billed per user in advance, exclude GST, and renew automatically unless cancelled. Workspace admins control their organisation’s data and users.

6. Availability

We aim for high availability but the free service is provided “as is”. Enterprise SLAs are set out in the customer agreement.

7. Liability

To the extent permitted by law, our total liability is limited to the fees you paid in the 12 months before the claim.

8. Trademarks

WhatsApp, Microsoft Teams, Slack, Zoom and other names are trademarks of their owners. TiwariChat is independent and not affiliated with them.

9. Law and disputes

These Terms are governed by Indian law, with courts at Mumbai, Maharashtra having jurisdiction. Contact our Grievance Officer at pravinkumartiwari001@gmail.com first.

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